1xd's Privacy Policy —
Your Data Is Safe With Us

1 Introduction & Purpose

Welcome to 1xd. We believe your personal data belongs to you — and that belief is the foundation of our privacy policy. This document explains in detail how 1xd collects your data, what it is used for, and how securely it is stored.

Our privacy policy is built in compliance with international data protection law (GDPR) and applicable local regulations. Whether you are registering, making a deposit, or playing any game on 1xd — protecting your privacy at every step is our responsibility.

1xd is a licensed online gaming and betting platform. We only collect the information necessary to deliver our services properly. We do not collect any data beyond what is needed.

2 What Information We Collect

1xd collects two types of information from you — what you provide directly, and what our system records automatically.

a) What you provide directly:

• Contact Details: Full name, date of birth, mobile number, email address
• Account Information: Username, password (encrypted), security questions
• Identity Verification Documents: Photo of national ID, passport, or driving license (for KYC verification)
• Financial Information: Payment method name (bKash, Nagad, Rocket, etc.), transaction history
• Contact Details: Details of messages and complaints submitted to support

b) Automatically collected information:

• Device Information: IP address, browser type, operating system, screen resolution
• Usage Information: Pages visited and time spent, games played, bet amounts
• Cookies & Tracking: Session cookies, preference settings, login status
• Location Information: Country-level location only (not precise GPS coordinates)

3 Purpose of Data Use

1xd uses your information only for legitimate, specific purposes. The table below clearly outlines what data is used for and why:

You can opt out of promotional emails or SMS at any time by contacting our support team.

4 Sharing Information with Third Parties

1xd never sells your data or shares it with third parties for advertising purposes. However, in certain limited situations necessary for platform operations, we may share restricted information:

• Payment Providers: Solely to process transactions with payment services such as bKash, Nagad, Rocket, and others.
• KYC Verification Partner: To meet legal obligations related to identity verification.
• Technology Partners: For server hosting and security service providers — all of whom are bound by strict confidentiality agreements.
• Law Enforcement Agencies: When required to comply with a government or court order.
• Responsible Gaming Organizations: To provide assistance if problem gambling behavior is detected.

5 Data Retention & Security

Your information is stored on 1xd's secure servers. We use industry-standard security technology to prevent unauthorized access, modification, or deletion.

• 256-bit SSL/TLS Encryption: All data transmissions are protected with the highest level of encryption.
• AES-256 Database Encryption: All stored sensitive data is fully encrypted.
• Two-Factor Verification (2FA): An extra layer of security for your account.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Firewall & DDoS Protection: Measures in place to protect against cyberattacks.

Even after an account is closed, certain information may be retained for up to 5 years to meet legal obligations. It is then securely deleted.

6 Cookies & Tracking Technologies

1xd uses cookies to keep the website running smoothly, improve your experience, and understand usage patterns. We use three types of cookies:

• Essential Cookies: Login status and session retention — these cannot be disabled as they are essential for the site to function.
• Functional Cookies: Remembers your language preference and theme settings.
• Analytics Cookies: Used to understand page popularity — these can be disabled.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

7 Your Rights

You have full rights over your personal data. Under GDPR and applicable laws, you are entitled to the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: Right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: Request to restrict the processing of your data under certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: Right to opt out of marketing communications or profiling.

To exercise any of these rights, contact our support team. We will respond within 30 days.

8 Minor Protection

1xd is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age verification is mandatory at registration.

If we discover that a minor has created an account using false information, the account will be immediately closed and any collected data will be securely deleted.

9 International Data Transfers

1xd's servers operate internationally. Your data may be processed or stored outside Bangladesh. Regardless of where your data is transferred, we ensure that:

• The recipient country or organization ensures adequate data protection.
• Standard Contractual Clauses (SCC) approved by the European Commission are used.
• Data is transferred exclusively through encrypted channels.